Training FAQs

Training is an educational process. People can learn new information, re-learn and reinforce existing knowledge and skills and most importantly have time to think and consider what new options can help you improve their effectiveness at work. Effective training conveys relevant and useful information that inform participants and develop skills and behaviours that can be transferred back into the workplace.

The goal of training is to create an impact that lasts beyond the end time of the training itself. The key is to create specific action steps and commitments that focus people’s attention on incorporating their new skills and ideas back at work.

Training can take place in several different formats, below are some of the most common delivery methods:

Face to Face

Face to face delivery is classroom based delivery that is focused on student interaction and group learning activities. The mode of delivery is ideal for those who enjoy learning via discussion, with the direct support from trainers.

Distance Learning

Distance delivery is self-paced delivery where you set aside time in your own schedule, to complete the required tasks, before forwarding them for assessment. Most materials are supplied either in hard copy or electronically. This mode of delivery is suited to those who prefer to work in the comfort of their own home or within the workplace at time that suits them. Support and feedback are often available via email and phone to ensure that you are on the right track.

Online Learning

Online learning is a delivery model whereby all work is completed via the internet using electronic resources. This mode of delivery is great for people who are on the move and online to access training anywhere – anytime. Support and feedback are often available via email and phone.

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